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Booking Conditions

 

  1. The hiring of Croft House Barn constitutes a contract made between Croft House Barn Self Catering Holidays ( CHB ) and the hirer(s). The letting of the cottage is on the basis that it will be used solely for holiday occupation by the hirers for the letting period and group number notified.
  2. Payment must be made on-line or by telephone using a valid credit/debit card.
  3. Your reservation is provisional pending payment authorisation.
  4. If payment is authorised you will receive an invoice for the reservation.
  5. If payment is declined, your reservation will be cancelled and you will be notified by email. You will have the opportunity to re-book but CHB cannot guarantee that the same dates will still be available.
  6. A 30% deposit will secure reservations made earlier than 6 weeks before the holiday start date, at which time the balance will be payable.
  7. Deposits are non-refundable.
  8. Balance payments, or 70% of the full cost of the holiday, will only be refunded when cancellations are made in advance of 6 weeks of the holiday start date.
  9. Holiday insurance is advised and is the responsibility of the hirer.
  10. CHB accept no responsibility for the hirers being unable to take up or complete their booking.
  11. Our normal arrival and departure times are 3.30pm and 10.00am respectively. Guests are asked to contact the owner if any special arrangements are required.
  12. The hirer is responsible for the property and is expected to take reasonable care of it. All equipment, utensils, carpets and furnishings should be left clean and the property should be left clean and tidy at the end of the hire period.
  13. Any damage occurring during your stay must be paid for in full. The property will be inspected prior to your arrival and any prior defects will be pointed out. Any further defects found when guests leave will be billed at cost to the hirer.
  14. For any accommodation defects that occur whilst guests are in residence please contact the owners immediately in order for repairs to be carried out and damage to be minimised.
  15. Croft House Barn sleeps a maximum of 6 in three en-suite bedrooms plus 2 with the double sofa bed in the lounge, for short stay guests. In no circumstances must the maximum party size of 8, excluding infants aged 0 to 2 years, be exceeded. At least one adult must be present in the party. CHB reserves the right to refuse admittance if these conditions are not observed.
  16. The ground floor of Croft House Barn is largely open plan, however access to the kitchen and 1st floor may be difficult for the less mobile.
  17. Vehicles should be parked at the front of Croft House Barn so as to not obstruct the drive, field gates and stabling as these are in permanent use.
  18. Safety instructions and advice held at Croft House Barn must be read and adhered to.
  19. The use of the accommodation and amenities is entirely at the hirer's risk. CHB can accept no responsibility whatsoever for injury, loss or damage to the hirer and/or any member of the hirer's party or to any vehicle or its contents whilst on the premises.
  20. Linen and towels are included in the property hire fees. If extra linen or towelling is required during the holiday then a laundry fee will be charged.
  21. Croft House Barn is fully centrally heated all year around. In addition a wood-burner style gas stove in living room may be used. Fuel costs and electricity are included in the hire cost.
  22. For the safety and comfort of all our guests, NO SMOKING is permitted inside the cottage, and no pets are permitted.

 

© - Croft House Barn Self Catering Holidays, June 2005

 

Comments

'A lovely well-equipped cottage in which to holiday in this area....' 

'We all remarked how everything in the cottage was a very high standard and the fixtures and fittings were much better than you usually find.' 

'Yet another lovely weekend in this beautiful cosy cottage. Had a little excitement with the Highland cattle down the lane...' 

Our first visit to Croft House Barn. We quickly discovered that we had entered an environment that was clean spacious and well-equipped. The cottage was perfectly situated, enabling us to travel to the many attractions in the surrounding areas. Everything that we have experienced was confirmation of our initial phone conversation and subsequent email communications. To sum it all up, the Croft House Barn was like a home from home. We will see you again! 

'A delightful stay - warm hospitality, warm and gorgeous cottage, wonderful attention to detail in everything and a stunning environment. Who could ask for more!' 

'Brilliant stay, lovely cottage and welcome. Carsington Water provided a great day out, especially the bikes. Huge fun had at the Red Lion with good food to boot! Thanks ever so!' 

'What can we say? Everything fantastic, every little detail thought about - you really do just bring yourself! It is so relaxing and peaceful here, we feel as if we have been here two weeks and not 4 days. Many thanks for our welcome pack, a lovely touch. Looking forward to a return visit. Thank you.' 

We would like to extend our warm thanks to you for your generous hospitality during our stay in Croft House Barn. The cottage is delightful with luxurious touches everywhere  - beautiful bed linen and towels, delicious welcome basket - to the topped up bird feeders attracting an amazing variety of wildlife. We can only reiterate the comments of previous guests - you really go the extra 'golden' mile! Many, many thanks.' 

'A beautiful well-equipped cottage in a beautiful part of the country. We have enjoyed our stay so much we hope to return next year.' 

'A huge thanks. Always lovely to be here. We had a really quiet rest and chlled this year, but still managed Milldale - Dovedale and The Roaches of course. As soon as we get home, we'll be checking next year's diary for another visit.' 

'Back again - lovely to be here in summer agnd to get good weather! Great to have all the family sharing with us for 2 of the days. Checked out all our usual haunts along with a new discovery - Emma Bridgewater's Pottery (only 35 mins away). A real 'hands-on' experience - studio pottery painting for kids and a factory tour, also big discounts! Many thanks for the welcome pack, we've all had a splendid time and hope to return soon.' 

'Our 3rd visit to the cottage and Stephanie and Malcolm have maintained the high standards in the lovely cottage and the lovely welcome pack - loved the bakewell tarts! The cottage and area is a pleasure to visit. Dovedale, lovely in the sun. We all loved the Manifold Trail on the bikes and thoroughly recommend doing this - especially the little cafe at the end of the trail. We broke records of previous attendances at Alton Towers and managed bright, sunny starts to beat the queues. Busy and eventful, so lovely to return to cottage and comfortable beds for a good night's sleep. Thank you.' 

'Wonderful accommodation! Oatcakes were very tasty - amazing welcome pack. Nuthatch, swallows, great tits and blue tits, all feeding in garden. Definitely recommend and want to return! Everything we needed was available. Rest and relaxation is order of the day in such a comfortable cottage. Flowers were a lovely welcome. Unmatched hospitality from Stephanie and Malcolm! Lovely walks in beautiful countryside.' 

'Gold Stars for this holiday - we had a fantastic  week in September with 3 generations of family together to celebrate my special birthday. It was everything and more as seen on their website. Stephanie and Malcolm gave us a very warm welcome along with a wonderful hamper of local and homemade goodies - what a treat to start the holiday and it just got better from there! The cottage and facilities were excellent with thoughtful and homely touches everywhere. Everything was in its place, including a lovely vase of flowers and birthday balloons, to make this one of the best places we have stayed in. The perfect cottage to return to after a day walking and exploring the surrounding countryside with charming little villages and towns. A visit to Chatsworth House and gardens was a day to remember - a must for everyone visiting The Peaks! We will return to Croft House Barn and bring our friends so that they too can experience the delights of this lovely accommodation and beautiful countryside.